2022 Review

Thank you to all of our clients and business partners for your support and loyalty throughout 2022 and for choosing us for your insurance needs.

The June 14th storm was certainly one we will remember this year.  We had a record number of claims for a single storm for our agency and did our best to help everyone as best as we could.

We try to improve our processes and performance after every storm or event and this year was no different.  We worked on multiple projects this year to hopefully improve going forward.

Completed 2022 Projects

  • Service
    • Streamlined service processes to provide faster more accurate requests
    • Continued to improve & refine our self-service service options on our website; https://www.dumbaughinsurance.com/service-center/
  • Claims
    • Improved our claims processes and tracking
    • Upgraded our self-service service claims options on our website to either report directly to the company or to our agency

Our goal for 2023 is the same as always, to deliver outstanding insurance products, coverage, and service to you, every single day.

If there is anything we can do to improve or you have any suggestions, please contact me directly at 740-397-1234 or john@dumbaughinsurance.com

We wish you all a happy, healthy, and wonderful new year!

John Dumbaugh, Managing Partner

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