2020 in the Rear View Mirror
The entire team at Dumbaugh Insurance would like to thank each and every one of our clients, and business partners for your support, and loyalty in 2020.
The challenges that affected all of us this year also provided our agency an opportunity to improve, and we did our best to meet that challenge. We invested in multiple projects to provide you a better customer experience.
2020 Projects
- 24/7 Customer Access
- Upgraded texting to/from our Mount Vernon phone number, 740-397-1234
- Improved Online Change Requests on our website, https://www.dumbaughinsurance.com/policy-endorsement-request/
- Added a 24/7 Answering Service
- Added chat on our website
- Upgraded Phone System
- Added Commercial Insurance Application System, Indio
- Upgraded digital signature process through Indio
- Improved our Cyber Security to better protect your data
Our goal for 2021 is to continue to deliver outstanding products, coverage, and service to you, every single day.
We appreciate your business and look forward to serving you in 2021.
John Dumbaugh, Managing Partner